Frequently Asked Questions

What is PublicAccess?

PublicAccess is an application produced by CAPS Solutions. It enables users to search, select, view and comment on Local Authority data over the Internet. The information that is available through PublicAccess comes direct from the Local Authority computer records.

What information does PublicAccess contain?

The PublicAccess application contains planning, building and property information. Users may search and view properties and property history details as well as review and comment on current Applications.

Information may be retrieved through the PublicAccess Application search, property search or by directly selecting properties from a map. Customised searches may be performed using the advanced search function.

How is PublicAccess best viewed?

PublicAccess is best viewed using Internet Explorer version 5.5 or above. The reason for this is that PublicAccess needs to be run in a web browser that supports specific JavaScript functionality.

We would recommend a screen resolution of 1024 by 768 (with a minimum resolution of 800 by 600) and at least 256 colours. Different settings may restrict your viewing of PublicAccess.

How do I use PublicAccess?

PublicAccess has been designed to be as simple and easy to use as possible. There are a number of features that are used to ensure this application is easy to use and navigate around.

The PublicAccess home page contains a number of quick links to help you navigate into the required area of the application. Otherwise, use the menu bar on the left hand side of the screen to access a particular area of the application. In addition, navigation links are provided along the top of the page.

When was PublicAccess last updated?

PublicAccess provides live and up to date access to information held by the Local Authority. PublicAccess provides a live link through to the Local Authority database and all information entered onto the system is immediately available through PublicAccess.

Where available, the 'last updated' information on the home page of PlanningPlanning indicates when the Local Authority database was last updated. Since PublicAccess provides a live link through to the Local Authority, this date provides the precise date and time that PublicAccess was last updated.

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